Refund Policy

Thank you for shopping at crochethandmade.shop.

Due to the nature of our products, all sales are final.

Digital Products (PDF Crochet Patterns)

All products sold on crochethandmade.shop are digital crochet patterns delivered electronically (PDF files and/or digital downloads).

Once a digital product has been purchased and delivered, it cannot be returned, exchanged, or refunded. This is because digital products cannot be “returned” after access or download.

No Refunds

We do not offer refunds in the following cases:

  • You changed your mind after purchase

  • You purchased the wrong pattern

  • You expected a physical product

  • You no longer need the pattern

  • You lack the skills, tools, or materials required to complete the pattern

Exceptions

Refunds or replacements may be considered only if:

  • The file is corrupted or cannot be downloaded

  • You received the wrong file

In such cases, please contact us within 7 days of purchase, and we will provide a corrected file or assistance.

Contact Us

If you have any questions about this Refund Policy, please contact us at:

📧 support@crochethandmade.shop